Privacy Policy – The Detailer Oldham

At The Detailer Oldham (“we”, “our”, or “us”), we are committed to protecting the privacy and personal information of our clients and visitors. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website or book our car detailing services.

Information We Collect

We may collect the following personal information:

• Full name

• Phone number

• Email address

• Address (for mobile detailing services, if applicable)

• Appointment preferences

• Vehicle details (e.g., make, model, registration)

• Payment and billing information (securely processed via third-party systems)

How We Use Your Information

Your personal information may be used for:

• Confirming and managing bookings

• Sending appointment reminders or updates

• Communicating service updates, promotions, or offers

• Fulfilling legal or regulatory obligations

• Improving our website and customer service

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Marketing and Communication

With your consent, we may send promotional emails or SMS messages about our services or special offers. You may opt out at any time by clicking “unsubscribe” or contacting us directly.

Data Storage and Protection

Your information is stored securely. We implement appropriate technical and organizational safeguards to protect it from unauthorized access, disclosure, or loss.

Third-Party Services

We may use trusted third-party providers (e.g., booking platforms, payment processors, email tools) to help deliver our services. These providers are contractually obligated to keep your data safe and use it only as instructed.

Cookies and Website Tracking

Our website may use cookies to:

• Improve user experience

• Analyze site traffic

• Personalize content

You may disable cookies in your browser settings, though this may affect some site features.

Your Rights

You have the right to:

• Access your personal data

• Request corrections or updates

• Withdraw consent or request deletion of your data

• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please email us at info@thedetaileroldham.co.uk.

Policy Updates

This Privacy Policy may be updated from time to time. The most recent version will always be available on our website and effective immediately upon posting.

Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact us:

📧 info@thedetaileroldham.co.uk
📞 +44 7761 417663